Customer Identity Access Manager

Minneapolis/St. Paul, MN
The Customer Identity Access Manager (CIAM) is accountable for designing and supporting corporate information security/ customer identity and access management systems and processes. This position will develop and mature processes, practices, policies, procedures, controls, measures, roles, and skills across multi-disciplined IT teams. You will be responsible for the analysis, design, implementation, and maintenance of all layers of CIAM applications.

What You’ll Do:

  • Identity Access Engineering
  • Collaborate with engineers to plan and execute tasks
  • Support the development and implementation of Okta with other business applications requirements
  • Support Okta Single Sign-On services and Multi-Factor Authentication (MFA) for internal and external applications
  • Evaluate integration opportunities from technical perspective and recommend solutions
  • Identify, track and resolve technical issues
  • Access Control Management - Operations Service Delivery Management.
  • Provisioning and de-provisioning of internal Merrill user access requests.
  • Create, revise internal user access profile definitions, role definitions as business-need driven.
  • Perform compliance-related reviews and certification of role access definitions and lead supervisor-performed staff access certifications
  • Collaborate teams to partner with for requirements gathering, strategic plan, IAM Roadmap revision and communication include but not limited to: Merrill Product Management, Product Development, Information Technology Infrastructure, Operations, Information Security, and DevOp Teams

About You:

  • Direct experience with designing, implementing and support CIA platforms and products. (i.e. Okta, PING)
  • Ability to exert intellectual, emotional, and political influence as the situation demands and influence with authority
  • Strong communication skills in team environment
  • Strong collaboration, critical thinking skills and ability to think big picture
  • Ability to interact with internal/external clients/customers in a professional manner
  • Knowledge of web services (REST/SOAP)
  • Basic exposure with IAM/IGA products a major plus
  • Ability to work in highly dynamic project teams, proactive, facilitation, coordination and negotiation skills
  • Must be a self-starter

Qualifications and Experience:

  • 5+ years in infrastructure support and/or implementation
  • (Preferred) 3+ experience with the Okta/PING or other CIAM technology
  • (Preferred) 3+ years of experience with OKTA/PING or other CIAM technology, planning, implementation, and operations

Why You Should Work Here:

  • The ability to work in an environment that encourages creativity and fresh ideas
  • The ability to be on the leading edge of SaaS driven technology solutions for capital markets and regulatory disclosure requirements
  • The opportunity to join a well-established and growing company that has just completed its most successful year

Solutia Consulting, Inc.® is an AA/EEO employer.

Last updated May 5th, 2022.

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