• Supports the ERP environment with a focus on understanding application functionality as it relates to current and future business requirements.

• Challenges themselves to be the subject matter expert on all aspects of the ERP environment.

• Stays current on ERP technology trends and shifts in the industry.

• Anticipates and makes plans to accommodate the changes in industry, technology and business.

• Facilitates, leads, and champions the successful delivery of solutions focusing on industry standards, best practices, root cause analysis, and training.

• In collaborative efforts, supports the design of high-quality systems solutions by preparing functional specifications; identifying and evaluating options; preparing functional specifications; configuring the system; resolving solution issues; serving as a bridge between the business and the application solutions; creating and delivering related user documentation and end-user training.

• Identifies and recommends business process redesign and application enhancements when appropriate.

• Works on cross-functional teams consisting of technical and business resources.

• Provides software quality assurance by creating test plans and scripts; conducting unit and integration testing in conjunction with end-users; provides guidance to end-users with creation of end-user test cases, obtains signoff and acceptance of production changes to maintain a highly available, secure and reliable system.

• Delivers solutions by mapping functional requirements to existing application configuration and building a functional roadmap based on business requirements for implementing improvements.

• Application setup, configuration, and testing as needed to meet business needs.

• Performs direct end-user support for any issues or questions related to the enterprise applications.

• Applies and follows IT policies and methodologies such as change management.

• Lends support to system and component upgrades.

• Coordinates with business and technology teams ascertaining system requirements, such as program functions, output requirements, input data acquisition and system techniques and controls.

• Understands the design and functionality of integrations to and from E1 and other applications. - Other duties as assigned.

• Mandatory Skills

• High school diploma or equivalent.

• Five years of direct experience with JD Edwards.

• Experience supporting end-users with resolving system issues and implementing changes within JD Edwards.

• Experience performing business analyst activities such as issue identification, gathering requirements, business process design, influencing direction and usage of software tools.

• Experience in the development of system documentation and procedures.

• Experience in the successful implementation, configuration, management, and maintenance of JDE applications.

• Experience with one or more of the following modules: Financials (GL, AP, AR), Job Cost, Fixed Assets, Real Estate Management, HCM, Payroll, Employee Self Service, Capital Asset Management, Procurement, Requisition Self Service, and Sales Order Management.

• Solid interpersonal skills, technically curious and self-motivated.

• Ability to understand and communicate technical information to the end-users in an easily understood manner.

Desired Skills

• Bachelor’s degree in management information systems, Computer Science, Business Administration or equivalent experience.

• Experience with BSSV, BI Publisher, Showcase Strategy (SPSS) or Smarter Commerce.

• Experience with databases such as SQL, JDE orchestrator, AllOut Security, SharePoint, Kronos, Reports Now

• Ability to drive initiatives through presentation, facilitation, and communication skills.